- Development
- Voice AI
- Enterprise Telephony
- AI / ML
- Client
- Insurance Platform (UAE)
- Industry
- InsurTech / Voice AI
- Location
- United Arab Emirates
- Timeline
- 2 Months, Aug 2025
6
Functional Components In The Backend
The 3CX Agentic AI Integration bridges modern conversational AI with enterprise telephony infrastructure. We built the Python and FastAPI system integrating OpenAI’s GPT-4o Realtime API with a 3CX PBX via persistent WebSockets, for real-time voice interactions configured for vehicle insurance sales callbacks in the UAE market.
2×
Audio Rate Conversion
Real-Time
Realtime Voice
Containerised
Docker Deployment

