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Logistics & Supply Chain

Logistics software development company for growing operators.

Hoop Interactive builds tracking portals, dispatch and driver apps, freight quoting and document automation for 3PLs, carriers, couriers and distributors. We build around the TMS and WMS you already run, so your team stops chasing updates and your customers stop calling to ask where their freight is.

Build or Buy a TMS?
Trusted by businesses worldwide
99.9%Uptime on the BeesApp platform rebuild
120+API endpoints in the BeesApp back end
5Connected apps for Chiltern, office to field
8–14 wksTo launch a tracking portal or driver app
Where Time Goes

Most logistics teams don’t need a new TMS. They need fewer phone calls.

In growing logistics businesses, hours disappear into status calls, retyping paperwork and stitching data between systems that don’t talk. That’s the work we automate first.

Our approach: one live view, automated paperwork and proactive customer updates, connected to the systems you already use.

01
“Where’s my shipment?” calls
Customers call because they can’t see status, so your team stops to check and call back.
02
Paperwork retyped by hand
Bills of lading, PODs and invoices copied from PDFs and photos into systems.
03
Systems that don’t connect
TMS, WMS, accounting and carrier portals each hold part of the picture.
04
Exceptions found too late
Delays surface when a customer complains, not when they start.

Logistics businesses we work with.

Growing operators who need better software without an enterprise programme.

Third-party logistics

Visibility and service that wins and keeps shipper accounts: client portals and reporting, WMS integration and billing automation.

3PLs & warehousing

Trucking, courier & last mile

Dispatch, drivers and proof of delivery on one system: driver apps and POD, dispatch boards and telematics data.

Carriers & couriers

Freight brokers & forwarders

Faster quotes, carrier coordination and paperwork: quoting tools, document automation and load tracking.

Brokers & forwarders

One live picture from systems you already have.

The layers we connect so data flows from order to invoice without retyping.

Orders & tenders

Work coming in. Orders from customers, portals, email and EDI load tenders, captured once.

EDI 204APIsEmail parsing
Planning & dispatch

Who moves it. Your TMS stays the system of record, with custom dispatch boards and assignment where you need them.

TMSDispatch board
Execution

On the road. Driver apps, telematics and carrier updates feed real-time status and ETAs.

Driver appELD / telematicsEDI 214
Warehouse

In the building. Receiving, picking and inventory data from your WMS, plus scanning apps where needed.

WMSBarcode scanning
Documents & billing

Getting paid. PODs and BOLs captured and checked, invoices generated and synced to accounting.

AI extractionEDI 210Accounting sync
Customer visibility

Fewer calls. Tracking portals, proactive alerts and reports for every shipper.

PortalWhatsApp / SMSReports

Custom software, off-the-shelf TMS, or both?

Most growing logistics businesses get the best results from a hybrid.

ApproachBest forWatch out forOur view
Off-the-shelf TMS / WMSStandard planning, dispatch and warehouse workflows.Generic customer experience; rigid for unusual workflows.Keep it as your core system.
Fully custom platformUnique business models and logistics startups.Higher cost and longer build.Only when your model truly needs it.
HybridMost growing 3PLs, carriers and brokers.Needs good integrations.Custom portals, apps and automation around your TMS.
Related Work

Dispatch, platforms and automation we’ve put into production.

Not logistics clients, but the same patterns. For Chiltern Surface Co, enquiries flow into a CRM and out to crews through a field app and to partners through a portal, all on one database, the same dispatch pattern logistics teams use for drivers and carriers. For BeesApp, we rebuilt a fragile retail platform with 120+ API endpoints and 99.9% uptime, the reliability operations software needs.

  • Development
  • CRM
  • Local SEO
  • Home Services
Client
Chiltern Surface Co
Industry
Home Services
Location
Marlow, UK
Status
Ongoing, 2026

394

Keywords On Page 1 Of Google

Chiltern Surface Co needed one system for two buyers — homeowners and commercial clients — plus a crew in the field. We built five connected applications: a residential and commercial website, the Unitbase operations CRM, a partner portal and the Chiltern View field app, while running local SEO that took average position from 21.2 to 11.4.

5

Connected Apps

63

Keywords In Top 3

<0.5s

Enquiry Acknowledgement

Chiltern Surface Co brand banner showing the new residential website on a laptop beside a Chiltern Surface Co branded van with ladders on the roof

How we differ from a typical logistics software development company.

Many logistics vendors build for global enterprises. We focus on growing operators.

What mattersTypical logistics vendorHoop Interactive
Starting pointA new custom TMS or WMS.Quick wins around the systems you already run.
Client sizeEnterprise programmes.Growing 3PLs, carriers, couriers and brokers.
Customer experienceBack-office focus.Portals and proactive updates your shippers notice.
PaperworkManual or left alone.AI extraction with exception review.
Field realityApps tested in the office.Offline-ready driver apps tested on the road.
GrowthSoftware only.SEO, LinkedIn and Google Ads to win new freight.

From the biggest bottleneck to a connected operation.

Start where hours are lost, then connect the rest step by step.

01

Operations blueprint

Ride along with dispatch, warehouse and billing to map where time is lost.

2 weeks · Priority list & fixed quote
02

Integration plan

APIs, EDI and data access for your TMS, WMS, carriers and accounting.

Week 2 · Integration design
03

Build

Portal, app or automation built in sprints with real shipment data.

6–12 weeks · Working tool on staging
04

Pilot

One lane, depot or customer group first, with daily feedback.

2 weeks · Pilot results
05

Roll out

Training for dispatchers, drivers and customers, then full launch.

Launch · Live system & runbook
06

Connect more

Next integrations, analytics and AI based on what saves the most time.

Ongoing · Monthly operations report
Our Stack

What we connect logistics software to.

Industry data standards plus our application stack.

Logistics systems & standards
TMSWMSERPEDI X12Carrier APIsELD & telematics
Maps & messaging
Google Maps PlatformMapboxTwilioWhatsApp
Build stack
FlutterNext.jsFastAPINode.jsPostgreSQLPostGISDocker

What logistics software development costs with Hoop.

Fixed quotes after the blueprint. Prices are in USD. Maps, telematics, messaging, EDI network and hosting fees are billed to your own accounts.

Operations BlueprintBest for: finding the biggest wins
Investment
from $4,000
Timeline
2 weeks
Scope
Workflow and systems review
Included
Integration options, build vs buy advice
Output
Prioritised roadmap with ROI
Fee
Credited on build
Logistics ToolMost chosen · one high-impact tool
Investment
from $15,000
Timeline
8–14 weeks
Build
Tracking portal, driver app or automation
Integrations
TMS or WMS
Included
Customer notifications, pilot and training
Support
30 days
Logistics PlatformBest for: a connected operation
Investment
from $35,000
Timeline
Phased
Build
Dispatch, driver app and portal
Integrations
EDI and carrier integrations
Included
Document automation & control tower dashboards
Support
Ongoing
FAQ

Logistics software questions

About our logistics software development services. Ask us anything else.

A logistics software blueprint starts from $4,000. A focused tool such as a tracking portal, driver app or document automation starts from $15,000, and connected platforms with dispatch, portals and multiple integrations from $35,000. Mapping, telematics and hosting fees are billed to your own accounts.

For standard planning and warehouse workflows, an established TMS or WMS is usually the right core system. Custom software pays off around it: customer portals, driver apps, automation and integrations that make your service different. We recommend the mix in the blueprint.

Yes, through their APIs or data exports, and through EDI messages such as load tenders, shipment status updates and freight invoices where your partners use EDI. We also connect carrier APIs, telematics and accounting systems.

Yes. We build branded tracking portals and notifications that combine status from your systems, carriers and driver apps, with proactive alerts by email, SMS or WhatsApp when something is delayed.

Yes. AI document extraction reads bills of lading, proofs of delivery, rate confirmations and invoices, checks them against your data and sends only exceptions to your team.

Yes. Flutter driver apps for iOS and Android with job lists, navigation, photo and signature proof of delivery, status updates and offline support for areas with poor signal.

Yes, where the provider offers an API. Location, hours-of-service and vehicle data can feed your dispatch board, ETAs and customer tracking.

A tracking portal or driver app usually takes 8 to 14 weeks. Connected platforms with several integrations are delivered in phases over 3 to 6 months.

Yes. Our marketing team runs SEO, LinkedIn and Google Ads campaigns for logistics and freight businesses, and the customer portal itself becomes a selling point in your sales process.