RPA software development that doesn't break every month.
Hoop Interactive builds robotic process automation for the repetitive work your team does in systems that have no API, and uses APIs and AI wherever they're more reliable. The result is automation that keeps running when screens change, with people only handling the real exceptions.
RPA is one tool, not the whole toolbox.
RPA vendors automate everything with screen bots. We use the most stable option for each step.
API integration
Systems talk directly. Fast, reliable and cheap to run.
Workflow automation
Connect cloud tools with triggers and rules.
RPA bot
Software that uses screens like a person, for systems with no other way in.
AI agent
Reads, classifies and decides when the input varies.
What we automate and how.
Robotic process automation development from first assessment to bots running in production.
- Process discovery
- Find the processes worth automating, with time saved and payback for each.
- RPA bot development
- Attended and unattended bots for desktop, web and legacy applications.
- Intelligent document processing
- Invoices, forms and contracts read with AI and checked before entry.
- Power Automate development
- Cloud and desktop flows for Microsoft 365, SharePoint and Dynamics teams.
Most RPA programmes stall on maintenance, not building.
A bot that works on launch day can fail the next time a vendor updates a screen or changes a login. Without design for change, teams end up spending more time fixing bots than the bots save.
- 01
Fragile screen selectors
We use stable identifiers and APIs wherever possible, not pixel positions.
- 02
Silent failures
Every step is validated, and failures raise an alert instead of entering bad data.
- 03
No place for exceptions
Unusual cases go to a human queue with context, so the rest keeps flowing.
- 04
Nobody owns the bots
Monthly health checks and fixes when your systems change.
- 05
Built for change
Automations designed to be monitored, maintained and gradually replaced with APIs.
Inside an automation that keeps running.
Six layers that turn a bot into a dependable part of your operations.
Automation we've put into production.
Enquiries from Chiltern's two websites flow automatically into the Unitbase CRM and get an instant acknowledgement, then move on to crews and partners, with no copying between systems.
WORKFLOW AUTOMATION · CRM
Under 0.5s from website enquiry to acknowledgement
A fully connected pipeline from enquiry to CRM to partner hand-off, with zero manual re-entry.
Read the case studyHow we differ from a typical RPA development company.
Many RPA vendors are resellers of one platform. We start from the process, not the licence.
| What matters | Typical RPA vendor | Hoop Interactive |
|---|---|---|
| Tool choice | The platform they resell. | UiPath, Power Automate or open-source Python, whichever fits. |
| Approach | Screen bots for everything. | APIs first, RPA only where there’s no other way. |
| Judgement steps | Left to people. | AI agents handle variable inputs. |
| Reliability | Bots break silently. | Validation, alerts and an exception queue. |
| Costs | Licences per bot, rarely discussed. | Licence and running costs compared before you choose. |
| Long term | More bots every year. | Bots replaced with APIs as systems modernise. |
From manual task to supervised bot.
Most single-process automations go live in 3 to 6 weeks.
Assessment
We watch the work being done, measure volumes and rank processes by savings and stability.
1–2 weeks · Automation roadmap and ROIDesign
Step-by-step design choosing API, workflow, RPA or AI for each step, plus exception rules.
Week 2 · Process design documentBuild
Bots and integrations built and tested against real examples in a test environment.
2–4 weeks · Working automationSupervised run
The bot runs on real work with a person checking results before full hand-off.
1 week · Accuracy reportGo live
Production scheduling, monitoring, alerts and a runbook for your team.
Launch · Live automationMaintain & expand
Fixes after system changes, monthly ROI reports and the next process.
Ongoing · Monthly health reportWhat RPA development costs with Hoop.
RPA platform licences are billed to your own account, and compared in the assessment. Prices are in USD.
- Investment
- from $2,500
- Timeline
- 1–2 weeks
- Scope
- Process mapping & timing
- Included
- Ranked roadmap, tool comparison
- Deliverable
- Fixed quote for the build
- Investment
- from $8,000
- Timeline
- 3–6 weeks
- Scope
- One process end to end
- Included
- RPA, API and AI as needed
- Deliverable
- Exception queue, 30 days of support
- Investment
- from $25,000
- Timeline
- Phased
- Scope
- Multiple processes
- Included
- Intelligent document processing, AI agents
- Deliverable
- Central dashboard, monthly maintenance
Processes we automate most often.
High-volume, rule-based work across departments.
Finance
Invoice entry, reconciliations and payment matching.
Insurance
Policy updates, claims intake and lead follow-up.
Operations
Order processing, scheduling and status updates.
Sales & CRM
Data entry, enrichment and follow-up tasks.
HR
Onboarding checks, leave requests and records.
Reporting
Pulling data from several systems into weekly reports.
Explore more Software Development services.
RPA and process automation pairs naturally with these services from Hoop Interactive.
AI Agent Development
The judgement layer that handles variable inputs inside an automation.
ExploreAPI Integrations
The fastest, most reliable way to connect systems when an API exists.
ExploreLow-Code Development
Workflow and app-building platforms for lighter-weight automation.
ExplorePython Development
The stack behind our open-source, licence-free automations.
ExploreCustom CRM Development
A common destination system for automated lead and data entry.
ExploreERP Development
The legacy back-office systems RPA bots often need to reach.
ExploreMarketing Automation
Automated lead routing and follow-up for marketing teams.
ExploreSoftware Consulting
For deciding build-vs-buy before committing to an automation.
ExploreRPA & process automation questions
About our RPA software development services. Ask us anything else.
An automation assessment starts from $2,500. A first production automation for one process starts from $8,000, and a multi-process automation programme with AI and monitoring from $25,000. RPA platform licences such as UiPath or Power Automate are billed to your own account.
Robotic process automation means building software bots that use applications the way a person does: clicking, typing, copying data between screens and reading documents. It is most useful for systems that have no API.
Use an API whenever the system offers one, because it is faster and far less fragile. Use RPA when the only way in is the user interface, such as older desktop software, portals without APIs or government websites.
We work with UiPath and Microsoft Power Automate when you already use or prefer them, and build open-source Python automations with Playwright when licence costs or flexibility matter more. We recommend the tool in the assessment.
Bots break when screens, fields or logins change. We use stable selectors, APIs wherever possible, validation checks after each step, alerts on failure and a human exception queue, and we offer monthly maintenance to keep bots current.
RPA follows fixed steps reliably. AI agents handle steps that need judgement, such as reading an unusual email or deciding where a document belongs. The best automations combine both, with AI deciding and RPA or APIs executing.
High-volume, rule-based tasks with digital inputs: invoice entry, order processing, data migration, report generation, reconciliations, account updates and onboarding checks.
A single, well-defined process usually goes live in 3 to 6 weeks, including testing with real data and a supervised first run.
It can be. Bots get their own least-privilege accounts, credentials are stored in a secure vault, every action is logged, and sensitive data is handled according to your policies.