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Hoop Loyalty Program & Rewards — turn one-time buyers into repeat customers.

Points, VIP tiers and referrals in one Shopify loyalty program. Reward the actions you choose, let shoppers redeem discounts or free shipping, migrate the points you already have, and run the whole thing from Shopify Admin.

  • Free plan available
  • 5.0 on Shopify (5 reviews)
  • Fraud & COD protection on every plan
Hoop Loyalty & Rewards — Bronze, Silver and Gold tier cards beside the app’s analytics panel, with the Shopify App badge
Product
Hoop Loyalty
Category
Loyalty & Rewards
Platform
Shopify
Works with
Checkout + Admin
Pricing
Free plan available

How it works.

Simple. Effective. Build a loyalty loop that gives customers clear reasons to come back.

1

Customers earn

Points land on purchases, signup, profile completion, birthdays, social follows and referrals — each rule switched on and valued by you.

2

Customers redeem

Points convert to a Shopify discount code at checkout: a percentage off, a fixed amount, or free shipping.

3

Customers return

Tier multipliers, expiry reminders and win-back emails give your best customers an ongoing reason to shop again.

See the merchant side for yourself.

A real, clickable preview of the app you'll install — every screen, filled with sample data. Click around.

Dashboard

Grow stronger customer relationships with loyalty.

Loyalty Performance

A quick view of your program's growth.

Member engagement28%Active of total members
Points issued1,248,900
Redemption rate26%
Points redeemed25%
Total Members4,812
Active Customers1,370
Points Issued1,248,900
Points Redeemed318,400
CustomerEmailPointsTier
Kocha Khankocha@example.com23,584Gold
Muhammad Umairumair@example.com12,248Gold
Aisha Razaaisha.r@example.com8,910Silver
Daniyal Shahdaniyal@example.com6,420Silver
Zara Malikzara.m@example.com3,105Bronze
An interactive demo of the Hoop Loyalty merchant admin: Dashboard, Customers, Redemptions, Activity, Analytics, Plans and Program settings, all with sample data.

Like what you see in the admin? Install Hoop Loyalty and set up your own program in minutes.

Install on Shopify

Make the widget yours.

Pick a template, change the colors and text, and watch the storefront widget update live — exactly how you'll customise it after installing.

Template

Pick a starting look — sets the 4 colors below, which you can still edit.

Colors

Widget text

Live previewClassic
yourstore.com

The real widget code, running for real — sample data, no store needed. Tap the tabs to explore.

Your brand, your widget. Install Hoop Loyalty and style it to match your store.

Install on Shopify

Core loyalty tools, without the clutter.

Powerful features — everything merchants need to launch, manage and grow a Shopify loyalty program.

01
Earn1 pt per $1
% off$ offFree shipping

Points & Rewards

Points per $1 spent plus bonus actions, redeemed for percentage, fixed-amount or free-shipping rewards.

02
Gold1.5×
Silver1.25×
Bronze1×

VIP Tiers

Bronze to Platinum, with points multipliers, free shipping and rolling-window qualification.

03
yourstore.com/r/saraCopy

Referral Program

Shareable links, a discount for the friend, a reward for the referrer, and milestone bonuses.

04
Points to spendCustomer’s choice

Flexible Rewards

Set the points cost, discount type and value per reward — or let customers choose how many points to spend.

05
customers.csv

Customer Import

Bring existing customers and balances over by CSV, and export them again whenever you need.

06

Loyalty Analytics

Members, redemption rate, points outstanding, points liability and breakage — beyond Shopify’s own reporting.

07
Your Rewards

Custom Branding

Colours, button label and panel title for the storefront widget, with a live preview — and branded emails.

08

Shopify Native

Runs in Shopify Admin, redeems through Shopify Checkout, and bills on Shopify’s secure billing page.

Every one of these tools is included on every plan, starting free.

Install on Shopify

A look inside the app.

The screens your team will actually work in.

Program settings

Set your earning rules once.

Choose points per $1 spent and a minimum order, then switch on the bonus actions that suit your store — each with its own points value.

  • Purchase points with an optional minimum order
  • Signup bonus and profile completion (date of birth)
  • Birthday bonus, up to 30 days early
  • Points for social follows

That's the whole app, start to finish. Install it and make it yours.

Install on Shopify

Ways customers can earn.

Flexible earning rules — switch on the actions that matter to your business.

Turn points into real rewards.

Rewards become a Shopify discount code at checkout, so redemption happens inside the journey customers are already in.

  • Purchase — points per $1 spentActive
  • Signup bonusActive
  • Profile completionActive
  • Birthday bonusActive
  • Social followActive
  • Qualified referralActive
  • Referral milestonesActive
  • Tier multipliersActive
Percentage offRedeem
Fixed-amount discountRedeem
Free shippingRedeem
Choose your own pointsUnlock

Give customers a reason to come back — install Hoop Loyalty today.

Install on Shopify
Program features

Built for how you run loyalty.

Reward your best customers, grow through referrals, bring your old data with you and see who's coming back.

VIP tiers

Recognise your best customers.

Loyalty levels that recognise and reward your most valuable customers automatically.

  • BBronze1× points
  • SSilver1.25× points
  • Gold1.5× points
Referrals

Referrals that help you grow.

Customers share your store with friends, and rewards only land once the friend’s order qualifies.

  1. 1Customer shares their referral link
  2. 2Friend orders and meets the minimum to qualify
  3. 3Referrer is rewarded, milestones unlock bonuses
Import

Bring your existing loyalty data.

Switch without starting from zero — Import Points takes a CSV of your customers and their balances, and you can export again whenever you need.

Analytics

Know your best customers.

Tier distribution, balances, total earned and last activity for every member — with the full points ledger behind it.

Already running a loyalty app? Bring your data over and switch today.

Install on Shopify
Pricing

Start free. Grow when you need to.

Plans are cumulative — each includes everything in the plans before it. Fraud & COD protection is always on, every plan. Billed in USD; you approve any paid subscription on Shopify’s secure billing page.

Free

$0/mo

  • Core points & rewards
  • 100 orders/mo
Most popular

Basic

$14.99/mo

  • Everything in Free, plus
  • Referral program
  • Brand customization (widget + emails)
  • Migrate from another app (CSV import)
  • Welcome & birthday bonuses
  • 1,000 orders/mo

Advanced

$44.99/mo

  • Everything in Basic, plus
  • Automated customer emails
  • VIP tiers
  • Points expiry + win-back emails
  • Give points manually
  • Loyalty analytics
  • 2,000 orders/mo

Business

$99.99/mo

  • Everything in Advanced, plus
  • Reward past customers by email
  • 3,000 orders/mo, then $0.10/order
Business includes 3,000 orders a month, then $0.10 per additional order, capped at $2,000 per 30 days. Pricing is set on the Shopify App Store listing — check there for the definitive plan details.

Start on the Free plan — upgrade anytime as your program grows.

Install on Shopify

Loved for being easy to use.

Merchant feedback — every review on the Shopify App Store calls out how quickly the app goes from install to running.

Merchant reviews

5.0

Average rating on the Shopify App Store from 5 reviews.

“Easy to set up, very beginner friendly, yet it can be customised to any settings I want to. Highly recommended. The UI can get better but it’s still absolutely easy to understand.”

sheeshaPakistan · 25 September 2026

“We’ve had a great experience using Hoop Loyalty Program & Rewards on Khayest.pk. The setup is straightforward, the dashboard is easy to understand, and having points on purchases, customer rewards, referral incentives and VIP levels in one place makes managing our loyalty program much easier.”

KhayestPakistan · 21 September 2026

“Easy setup. Very simple to use. I just hope we get our repeat customer from this app. But up until now we have zero issues with the app. It’s top notch. I would highly recommend it to everyone.”

Vision OpticsPakistan · 10 September 2026

“Honestly one of the easiest app setups I’ve done. Everything is where you’d expect it to be, nothing is hidden behind ten menus, and I had the whole thing configured way faster than I planned for.”

ShabistUnited Kingdom · 27 August 2026

“EASY TO USE. I REPEAT. EASY TO USE. No extra and fancy buttons. Just easy and understandable. Was able to set it up within 10 minutes.”

Standard OpticalsPakistan · 22 August 2026

Join the merchants already growing repeat purchases with Hoop Loyalty.

Install on Shopify

Built by Hoop Interactive.

More than just an app.

Hoop Loyalty is a product from the same team behind Hoop Interactive's software and growth work. It combines product thinking, Shopify development, merchant UX and retention strategy in one focused tool.

Product Strategy
Retention-first product thinking.
Shopify Development
Merchant-focused implementation.
UI / UX Design
Simple, clear workflows.
Loyalty Architecture
Points, tiers and referrals.
Analytics & Insights
Loyalty program visibility.
Merchant Support
Responsive support from the team that built it.

Built by a team that ships — install Hoop Loyalty and see for yourself.

Install on Shopify

Questions, answered.

Can't find what you need? Get in touch with our team.

Contact support
What can customers earn points for?

Purchases earn points per $1 spent, with an optional minimum order. On top of that you can switch on a signup bonus, profile completion (adding a date of birth), a birthday bonus, social follows and referrals — each with its own points value.

What rewards can customers redeem?

You create rewards with a points cost and a discount — percentage off, a fixed amount or free shipping — which customers redeem for a discount code at checkout. You can also let customers choose how many points to redeem.

How do VIP tiers work?

Tiers unlock at points thresholds you set — Bronze, Silver, Gold and Platinum by default — and each tier can carry a points multiplier and free shipping. Qualification can use a rolling window (30–3,650 days) instead of lifetime totals, so tiers reflect recent activity. Only the tier changes; the points balance stays the same.

Can I migrate points from another app?

Yes. Import Points on the Customers screen takes a CSV of your existing customers and balances, and you can export at any time.

Does it support referrals?

Yes. Customers share a link, the friend gets a discount and the referrer earns a reward once the friend’s order qualifies. You set the minimum order, how long the link lasts, and milestone bonuses for advocates who refer repeatedly.

Does it work with Shopify Checkout?

Yes. Rewards become Shopify discount codes at checkout, the app runs inside Shopify Admin, and billing is handled on Shopify’s own secure billing page.

Is there a free plan?

Yes. The Free plan covers up to 100 orders a month with core points and rewards. Fraud and COD protection is on for every plan, including Free.

Can I customise the rewards widget?

Yes. Set the primary, secondary and text colours, the floating button label and the panel title, with a live preview as you change them. Your brand colours can carry through to loyalty emails too.

Do customers get emailed about their points?

Yes. Transactional emails cover points earned, rewards redeemed, points expiry reminders and win-back. You send from your own verified domain through Resend, and email branding picks up your logo, store name and colours.

What does the analytics screen show?

Total members, redemption rate, average points per member, points outstanding, points liability in real currency, points redeemed and breakage rate — plus engagement, rewards, referrals and risk views. Rates stay hidden until there is enough data to mean anything.

Still have questions? Installing is free and takes minutes to try.

Install on Shopify

Need something built for your own store? We do that too.

Available on Shopify

Ready to turn first-time buyers into loyal customers?

Install Hoop Loyalty on Shopify and start building stronger repeat-customer relationships — or talk to us about a custom Shopify build.